When shopping for your next outdoor adventure, it’s great to get the best possible deal on your new gear.
REI Co-op is a popular store for all things related to exploring the great outdoors, and they know prices can fluctuate.
That’s where REI’s price match policy comes into play.
You may be wondering what happens if you find a lower price on an item you recently purchased at REI.
Well, you’re in luck! REI offers price adjustments on items within 14 days of the original purchase date as long as the items are the exact same product, color and size.
That way, you can make sure you’re getting the best possible deal while still enjoying quality gear for your outdoor adventures.
So the next time you’re gearing up at REI for your hiking, camping, or climbing adventure, remember to keep an eye out for potential price changes within this 14-day window.
Understanding the REI Pricing Policy
What is REI Price Adjustment?
A price adjustment at REI is a partial refund given to you, the customer, when the item you purchased is on sale or available at a lower price within 14 days of the original purchase date.
It is important to note that REI does not price match competitors and the item must be the same product, color and size for the price match to apply.
Additionally, REI Outlet items are not eligible for price adjustments, so keep that in mind when shopping.
How to make price adjustments at REI
To request a price adjustment for an eligible item, follow these simple steps:
- Monitor Prices: Monitor the price of the item you purchased and if you notice a price drop within the 14 day window, it’s time to request a price adjustment.
- Proof of Lower Price: You’ll need to provide proof of the lower price, such as a link to the product on REI’s website or a store receipt showing the new, lower price.
- Contact REI: Contact REI customer service either in-store, by phone or online chat. Make sure you have your original purchase information, including your transaction number and product details.
- Get the difference: Once the price adjustment is approved, REI will refund the difference between the original price you paid and the new, lower price.
Please note that the 14 day window is critical when it comes to price adjustments at REI.
If you miss this deadline, you will not be eligible for a price adjustment, so be sure to monitor price changes and act quickly if you see a price drop.
Easy steps to the REI Online and In-Store price adjustment process
REI Price Adjustment Online
If you have purchased an item from REI online and discover a lower price within 14 days of the original purchase date, you may request a price adjustment.
To do this, log into your REI account on the website or app.
Once logged in, locate the item in your order history and request a price adjustment.
Alternatively, you can contact REI’s customer service team by phone or email to request the adjustment.
Keep in mind that REI doesn’t price match competitors, so make sure the lowest price comes from REI itself.
REI price adjustment in store
For in-store purchases, visit your local REI store with proof of purchase within 14 days of purchase.
You must also have proof of the lowest price, which can be in the form of the online listing or a print ad.
When requesting a price adjustment in store, be ready to present your REI membership card or the phone number associated with your account.
Remember, REI’s customer service team is here to help! Feel free to get in touch if you have any questions or need help with the price adjustment process.
REI Price Match Policy and its exceptions
Understanding REI’s price matching rules
At REI, they offer a price matching policy instead of matching prices with competitors.
This means that if you purchase an item from REI and find the same item at a lower price within 14 days of your original purchase, you can request a price adjustment from REI itself.
Please note that the product must be the same product, color and size to qualify.
However, there are some exceptions that you should be aware of. First, REI does not price matches competitors, so if you find a lower price at another retailer, you won’t be able to request adjustments.
Additionally, REI Outlet items are exempt from the price adjustment policy (those with prices ending in $0.73).
So while you’re shopping at REI, be sure to keep an eye out for any price reductions on their website within 14 days of your purchase and request an adjustment if you qualify.
Just remember the limits and terms of use and you can potentially save money on your gear!
Benefits of REI Membership and Other Services
As an REI Co-op member, you can enjoy a variety of perks that cater to your adventurous side.
From exclusive discounts to expert advice, let’s take a closer look at what you can expect with your membership.
Discounts and Dividends for REI Cooperative Members
When you become an REI Co-op member, you’ll enjoy a lifetime of benefits for a one-time fee of $30.
Not only do you get access to special prices and offers, but you’ll also receive an annual Co-op membership reward. This reward grants you approximately 10% of your total purchases for the year as a dividend.
So if you spend $1,000 at REI throughout the year, you can look forward to a $100 dividend.
Plus, your membership allows you to shop the REI Outlet and even trade in or buy used gear.
Expert advice and REI adventures
Your REI membership offers more than just discounts. As a member, you’ll have access to expert advice on various outdoor activities, as well as exclusive adventures led by trained professionals.
You can take advantage of a variety of courses and events designed to improve your skills and enhance your outdoor experience.
Plus, you’ll be among the first to know about any new limited edition products and upcoming sales.
Explore the great outdoors with confidence and take advantage of the many benefits of your REI Co-op membership while enjoying a casual, welcoming and helpful community.
