Remote Customer Service Roles with Work Solutions – 2,500 openings, set your own hours

Sponsored post by Chris Durst, January 29, 2024

It’s a great time to get your foot in the door with Working Solutions!

The folks at Working Solutions have reached out to let us know that they are looking for 2,500+ freelance Customer Service professionals in the coming months for both long-term and seasonal projects. (Incidentally, seasonal work can be a great way to “test drive” a company to see if it’s a good fit. We’ve seen many people take a seasonal role, perform exceptionally well, and transition to quarter-term programs when the season ends. season.)

If you’ve seen any of our Facebook Live interviews with their Talent Acquisition team, you already have a sense of what makes contracting with Working Solutions different from so many other companies with similar opportunities. The team is welcoming, knowledgeable and enthusiastic. and the company offers a strong support system to help you on your way to your personal success story.

There is a current opportunity for TurboTax Customer Support.

If you have excellent customer service skills and want to:

• • Choose your own hours,
    • Be your own boss and
      • You are guaranteed a minimum hourly payment…

You will want to check out this opportunity:

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Highly rated by past and current contractors

The company’s current and past agents rate their experience 4.7 out of 5 stars on Glassdoor. Add that to the feedback from RRRebels who work with Working Solutions and it seems that, in general, people are very happy with their contracting experience at Working Solutions.

Their Quick, Easy Application Process

Working Solutions’ free application process is designed to get you up and running as quickly and efficiently as possible with these five simple steps:

1. Create a candidate profile (5 minutes): Explore our current opportunities to see our open contracts. Once you find one that interests you, click “Apply Now” to create a candidate profile. We will ask you some basic information and questions to determine if you have the right tools to work with us.

2. Add your experience and skills (5 minutes): You will add your professional experience and skills to determine which opportunities might be the best fit for you.

3. Get reviews (30 minutes): As part of the application process, contractors will be asked to complete an online assessment to determine if working with Working Solutions is a good fit. The assessment takes approximately 30 minutes to complete. Each candidate must complete this assessment to be considered for the contract.

4. Install and run the technology scanner (3 minutes): You will be asked to download, install and run a non-invasive scanner to verify if your technology meets Working Solutions requirements.

5. Complete the application questions for the program and complete interview: Answer questions specific to the customer program you are interested in and complete your interview.

Since you will be contracting from home, you will need to have specific situations and technology in place to ensure a smooth interface with their technology and with the clients you will be supporting. This includes:

• Quiet, uninterrupted environment during all working hours
• Broadband Internet connection, at least 10 MBPS recommended
• Wired Internet connection for use during technology setups, while attending training courses, and while working
• Windows 10 or Windows 11 operating system must be used
• Valid anti-virus software installed, running and up-to-date
• Wired USB headset with microphone (gaming headsets not accepted)
• Grantees must have a smart phone, Android tablet or iPad and be willing to install an authentication application relevant to the program’s work.

Is this role full time or part time?

YES! 😉

Since you will set your own hours, you could work full-time, part-time, or a combination of both, depending on program availability and your personal and/or financial needs. You can work up to 10-15 hours per week or 40+ – minimum required hours will vary by program.

For this TurboTax opportunity, there will be plenty of hours available to work before Tax Day, and especially on Tax Day.

Special training courses free of charge

Working Solutions works with a wide variety of clients — each with their own specific needs.

Since you, as a contractor, will be serving their clients, Working Solutions provides free training courses that will give you the information and context you need to tailor your customer service skills to a specific client and their clients.

In addition, Working Solutions provides its (your) contractors with ongoing support as they work with their clients.

This process helps ensure your success, customer satisfaction, and ultimately a great relationship between Working Solutions and its customers.

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